Muldez Collective
Muldez Collective
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  • FAQs

Frequently Asked Questions

A Virtual Professional (VP) is a skilled remote team member who supports your operations, admin tasks, customer service, marketing, or specialized functions.
You likely need one if you’re spending too much time on routine tasks, experiencing bottlenecks, or want to scale without increasing overhead costs.


Our pricing varies depending on the specific needs and requirements of each client. Please contact us for a personalized quote.


Yes, we are available for both short-term and long-term projects. Our team is flexible and can work with you for as long as you need.


A Virtual Professional helps streamline your workload, improve productivity, and free up your time for higher-level responsibilities. You gain access to reliable talent, reduced labor costs, and consistent support—all of which help your business grow faster and operate more smoothly.


The ideal time is when your workload becomes overwhelming, tasks are falling behind, customer service or operations need support, or when you’re ready to scale but want to avoid hiring full-time in-house staff.


We assess your needs, outline the role, and shortlist qualified candidates who fit your workflow and expectations. You interview the top picks, select your preferred Virtual Professional, and we handle onboarding, HR, payroll, and ongoing support.


Our Virtual Professionals are located in the Philippines—an international hub for highly skilled, English-speaking remote workers with a strong service-oriented culture.


We stay actively involved. Our team provides ongoing support, performance check-ins, HR assistance, and continuity planning. You manage your day-to-day tasks with your VP, while we handle everything on the backend.


Yes. We work with clients across the US, Australia, and other countries. Your Virtual Professional can align with your preferred schedule and time zone.


On average, 5–10 business days, depending on the role and requirements. We move quickly while ensuring you receive the right candidates.


Absolutely. Our Virtual Professionals are trained to work autonomously, follow instructions, and deliver consistent results without the need for micromanagement.


No issue at all. We will send additional candidates until you find someone who matches your standards. You only move forward when you’re confident in your choice.


Yes. Your VP can work your business hours—whether you’re in the US, AU, UK, or any other time zone.


We take data protection seriously. All Virtual Professionals sign NDAs and follow strict privacy guidelines. We also use secure communication and file-sharing tools—and can align with any additional security measures your business requires.


Muldez Collective

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